A great course that takes the time to actually teach you the system. Everything I’ve learned is by doing, it was nice to see easier ways or other ways to do things. The instructor was thorough and took the time to go through all of the steps to show you and have you follow along. The instructor was super considerate and cheerful obviously enjoying what she is doing. -Army Ed, Ashley (Microsoft Word 365 / 2019 / 2016 Core MOS Live Hands-On Instructor-Led Training Class & Certification Pack)