Frequently Asked Questions!

Public Enrollment Training

What does Public Enrollment Training mean?

This is a training session that runs based on the number of students. If less than 4 students are registered, then it may result in canceling the class. Our training classes can include individuals from many different organizations, so it allows for engagement throughout the class to be well-rounded and a great learning environment for everyone. Students can attend training either In-Person or Virtually Online Live (VOLT) for most courses so students online can hear everyone and participate in the classroom as well.

What are your Standard Class Hours for Public Enrollment Training?

• 8:30 AM – 3:00 PM EST/5:30AM-12:00PM PST.
• Doors open at 8:00 a.m. with Coffee and Continental Breakfast & Lunch provided both days for In-Person Students Only.

What is included in the Public Enrollment Training?

  • Hands-On Official Authorized Training & Certification
  • Training Delivered from Instructors that are Senior Consultants Certified by Adobe (ACI), Apple (ACT), & Microsoft (MCT)
  • Official Curriculum Print and/or Digital Courseware & Personal Use of Class Recording for Limited Time
  • Certificate of Completion
  • Computer (Apple Mac or Windows PC) with Software & Class Files (In Person Only)
  • Continental Breakfast Every Day (In Person Only)
  • Catered Gourmet Deli Lunch Every Day (In Person Only)
  • Unlimited Snacks and Refreshments (In Person Only)
  • Notebook & Pen (In Person Only)
  • Free Parking (In Person Only)

What is the average number of students in a Public Enrollment Training Class?

Our public classes range from 8 to 20 students. On average, we have about 8 students.

Policies: Payment, Cancellations, Reschedules, Weather

What is your Payment Policy for Public Enrollment Training Classes?

Payment and/or Purchase Order is required 16 Business Days (Monday-Friday) prior to first date of training class.

What is your Cancellation/Rescheduling Policy for Public Enrollment Training Classes?

1. Classes may be canceled if less than 4 students are registered. We will notify you of cancellations no later than 16 business days prior to class.

2. Canceling/Rescheduling more than 16 business days prior to class: You are eligible for a refund or free reschedule. Registration is transferable.

3. Canceling/Rescheduling less than 16 business days prior to class: No refund. No Reschedule. Registration is transferable.

4. No Shows without contact: No refund. No Reschedule.

What is your Inclement Weather Policy?

We follow the Howard County Public Schools Schedule for Closures, and send alerts at 6:00 am via Text and E-mail.

• Before traveling to class, it is your responsibility to check your email and phone to verify if class is running.
• In the event of a closure, we will work with you to reschedule your class as soon as possible.
• As our classes have both in person and online attendees, cancellations will affect in person and online students alike. 

Information on Topics Covered

Training Topics Covered Disclaimer for Public Enrollment Training: All course objectives and outlines are used as a guideline and are subject to change to ensure the latest information is covered to support real world use of the technology.

Training Topics Covered Disclaimer for Private Training: The training topics and course materials provided are intended to improve training and development. Best effort is applied to delivering training to address course topics requested by the client and/or as part of vendor’s official curriculum. Skill level and additional topic requests of participants in class may deviate from the original training outline.

What is your Payment Policy for Private, Project Based Training®, and Onsite Training Classes?

Payment and/or Purchase Order is required 16 Business Days (Monday-Friday) prior to first date of training service.  Pricing provided is firm fixed price based on number of students.  Client is responsible for entire amount regardless of change in number of registrations.

What is your Payment Policy for SmartPass® Training Vouchers Learning Licenses?

Payment and/or Purchase Order is required 16 Business Days (Monday-Friday) prior to first date of training service. 

What is your Cancellation/Rescheduling Policy for Private, Project Based Training®, and Onsite Training Classes?

1. No penalty if cancellation/reschedule is 16 Business Days (Monday-Friday) prior to the first date of class.

2. 50% penalty will be incurred if cancellation/reschedule is less than 16 Business Days (Monday-Friday) prior to the first date of class. This fee is to cover instructor expenses, travel, and course materials purchased.

Cancellation/Reschedule Policy for Individual Students in Custom/Private Training Classes:

1. Individual students registered in a private class, who cancel or do not show, are not eligible for a partial refund or reschedule. Please contact your class organizer or manager if you need to cancel.

Locations & Directions

Local Hotel Information?

Sheraton Columbia Hotel
Website
(410) 730-3900
0.1 Miles from ThinkB!G.LearnSmart Columbia Training Center
10207 Wincopin Circle
Columbia, MD 21044
Rate: $106 plus taxes (ThinkB!G Rate – based on availability)
Special Note: This hotel is approved in the Defense Travel System (DTS).

Map of Columbia Near Hotel

Map of Walking Distance to ThinkB!G from Sheraton

Map of Walking Distance to ThinkB!G from Sheraton Hotel

The Columbia Inn at Peralynna Manor of Rose Hill
Website
(410) 715-4600
3.1 Miles from ThinkB!G.LearnSmart Columbia Training Center
10605 Route 108
Columbia, MD. 21044
Rate: $99 plus taxes (ThinkB!G Rate – based on availability)

Homewood Suites by Hilton
Website
(410) 872-9200
5.8 Miles from ThinkB!G.LearnSmart Columbia Training Center
8320 Benson Drive
Columbia, MD 21045

DoubleTree by Hilton Hotel Columbia
Website
(410) 997-1060
1 Mile from ThinkB!G.LearnSmart Columbia Training Center
5485 Twin Knolls Road
Columbia, MD 21045

Courtyard by Marriott Columbia
Website
(410) 290-0002
2.7 Miles from ThinkB!G.LearnSmart Columbia Training Center
8910 Stanford Boulevard
Columbia, MD 21045

Local Breweries When I Come for Training?

Black Flag Brewing Company
9315 Snowden River Pkwy; 443-864-5139

Guinness Open Gate Brewery & Barrel House
5001 Washington Blvd, Halethorpe, MD 21227
800-909-2645; guinnessbrewerybaltimore.com

Hysteria Brewing Company
9570 Berger Rd, Suite J; 410-630-8319

Lost Ark Distilling Company
9570 Berger Road, Suite L; 443-279-6178

Frisco Taphouse & Brewery
6695 Dobbin Rd, Columbia, MD 21045
410 312 4907

Manor Hill Brewing
4411 Manor Ln, Ellicott City, MD 21042
410-997-7771

Directions to our Facility in Columbia, Maryland?

Google Maps 

From I-95 – North or South

Take Exit 41B (MD-175) towards Columbia Town Center.  MD-175 becomes Little Patuxent Parkway.  About a mile after you cross over US-29, bear left at the fork to remain on Little Patuxent Parkway.  When you see Columbia Mall (Lord and Taylor will be on the right), turn right into the Mall (note: this road is also Little Patuxent Parkway).

Turn left at the “10-20 Corporate Center” marquee (this is directly across from JCPenney’s).  After making the turn, Wells Fargo Bank is in the Corporate 10 Building on the left and a parking structure is on the right.  ThinkBIG’s offices are located in Building 20 – it says “IMPAQ” on the top (10420 Little Patuxent Parkway) just beyond the parking structure.  Free parking is available in the parking structure or in the Columbia Mall parking lot.

From US-29 (Columbia Pike) – North or South
Take the exit for MD-175 (Exit 20B) towards Columbia Town Center.  MD-175 becomes Little Patuxent Parkway.  Proceed through a total of 5 traffic lights.  At the 3rd traffic light, bear left at the fork to remain on Little Patuxent Parkway.  At the 6th traffic light, when you see Columbia Mall (Lord and Taylor will be on the right), turn right (note that this road is also called Little Patuxent Parkway).

Turn left at the “10-20 Corporate Center” marquee (this is directly across from JCPenney’s).  After making the turn, Wells Fargo Bank is in the Corporate 10 Building on the left and a parking structure is on the right. ThinkBIG’s offices are located in Building 20 – it says “IMPAQ” on the top(10420 Little Patuxent Parkway) just beyond the parking structure.  Free parking is available in the parking structure or in the Columbia Mall parking lot.

Alternate Directions

From Baltimore

Take I-95 South towards Washington D.C.
Merge onto MD-100 W via EXIT 43B toward Ellicott City.
Merge onto US-29 S/Columbia Pike via the exit on the left toward Washington.
Take EXIT 20B toward Columbia Town Center.
Merge onto Little Patuxent Pky.
Turn right to stay on Little Patuxent Pky.
Wells Fargo Of Columbia is on the corner
If you reach Swift Stream Pl you’ve gone a little too far

Turn SLIGHT LEFT onto LITTLE PATUXENT PKWY. Look for the Union Jacks and Wells Fargo, just past on the left will be the “Corporate Center 20” building at 10420. Park anywhere in the parking garage.
If you reach Swift Stream Pl you’ve gone a little too far

Driving from Virginia or Washington, DC

I-95 N toward BALTIMORE/COLLEGE PARK. Merge onto MD-32 W via exit number 38B toward COLUMBIA. Merge onto US-29 N/COLUMBIA PIKE toward COLUMBIA TOWN CENTER.
Take the left ramp onto the BROKEN LAND PKWY toward COLUMBIA TOWN CENTER/MERRIWEATHER POST PAVILION. Turn RIGHT onto LITTLE PATUXENT PKWY.
Turn left to stay on Little Patuxent Pky. Little Patuxent Pky is just past Swift Stream Pl. If you reach Wincopin Cir you’ve gone about 0.1 miles too far.

From the North

Take Route 29 South
Exit at Route 175 West (Columbia Town Center)
Stay left at fork
Pass the entrance to Columbia Mall on the right
Pass Merrill Lynch Building and take next right at the light at Union Jacks (red and black restaurant). Then take next left at 10/20 Corporate Center in Wells Fargo parking lot.

From the East

Interstate 95
Exit at Route 175 Westbound
Cross over US Route 29
Stay left at fork
Pass the entrance to Columbia Mall on the right
Pass Merrill Lynch Building and take next right at the light at Union Jacks (red and black restaurant). Then take the next left at 10/20 Corporate Center in Wells Fargo parking lot.

From the West

Interstate 70 East
Exit at US Route 29 Southbound
Exit at Route 175 West (Columbia Town Center)
Stay left at fork
Pass the entrance to Columbia Mall on the right
Merrill Lynch Building is on the right side of the road
Pass Merrill Lynch Building and take next right at the light at Union Jacks (red and black restaurant). Then take the next left at 10/20 Corporate Center in Wells Fargo parking lot.

From the South

Take US Route 29 Northbound
Exit at Route 175 Westbound (Columbia Town Center)
Stay left at fork
Pass the entrance to Columbia Mall on the right
Merrill Lynch Building is on the right side of the road
Pass Merrill Lynch Building and take next right at the light at Union Jacks (red and black restaurant). Then take the next left at 10/20 Corporate Center in Wells Fargo parking lot.

Local Restaurants When I Come for Training?

Waterside Restaurant
Waterside Restaurant features Classic American Cuisine and resides right next to Lake Kittamaqundi, offering an excellent view from indoor and outdoor seating.
10207 Wincopin Circle; 410 730 3900

Maggiano’s Little Italy
Semi-upscale chain for classic Italian fare served family-style in a relaxed, polished space.
10200 Wincopin Circle; 301 596 6107

Panera Bread
Freshly baked artisan bread, hand-tossed salads and delicious soups.
10300 Little Patuxent Parkway; 410 730 9666

P.F. Chang’s China Bistro
Bold, flavorful Asian-inspired dishes in an upscale, casual setting.
10300 Little Patuxent Parkway; 410 730 5344

Seasons 52
Rotating menu of seasonal American dishes alongside international wines in an upscale setting.
10300 Little Patuxent Parkway; 410 715 1152

ShopHouse Asian Kitchen
Homemade style Cuisine with bold flavors drawn from Southeast Asia.
10300 Little Patuxent Parkway; 410 997 1752

Sushi Sono
This Japanese Restaurant offers a scenic view of Lake Kittamaqundi and constantly changing sushi and sashimi specials.
10215 Wincopin Circle; 410 997 6131 

Union Jack’s
Classic American Cuisine with British influence, this British-style restaurant/pub features billiards.
10300 Little Patuxent Parkway; 410 884 9920

Shake Shack
10300 Little Patuxent Parkway; 410 964 9945

Zoe’s Kitchen
Counter-serve chain offering Mediterranean soups, salads, sandwiches & kebabs in a colorful space.
10300 Little Patuxent Parkway; 410 997 0124

Bangkok Garden
Perfectly prepared Authentic Thai food.
5810 Robert Oliver Place; 410 837 9814

Bourbon Street Cafe
Specializing in the unique tastes of Louisiana, this restaurant will set your taste buds on fire with flavor.
10300 Little Patuxent Parkway; 410 884 9920

The Cheesecake Factory
200 menu selections made fresh from scratch each day- just make sure to save room for one of 50 legendary cheesecakes and specialty desserts.
10300 Little Patuxent Parkway; 410 997 9311

Clyde’s of Columbia
Overlooking Lake Kittamaqundi, this turn of the century bar offers a signature dining experience and allows guests to dine on American favorites such as burgers, ribs and seafood.
10221 Wincopin Circle; 410 730 2829

Iron Bridge Wine Company
Warm, cozy cafe presenting a seasonal New American menu & a celebrated wine collection.
0435 MD-108; 410-997-3456

The Turn House

Farm to table cuisine local, fresh and seasonally inspired. 11130 Willow Bottom Dr, Columbia, MD 21044; 410 740 2096

Local Activities & Entertainment When I Come for Training?

Lake Kittamaqundi
0.1 KM/0.1 MILES FROM HOTEL
This 27-acre man-made lake bears the name of the first recorded Indian settlement in Howard County.

Merriweather Post Pavilion
1.6 KM/1.0 MILES FROM HOTEL
This outdoor concert venue sits on 40 wooded acres and is one of the most revered amphitheaters in the nation.

Toby’s Dinner Theatre
1.6 KM/1.0 MILES FROM HOTEL
Enjoy award-winning Broadway and original musicals along with a buffet-style dinner.

Laurel Race Track
12.9 KM/8.0 MILES FROM HOTEL
In business since 1911, this has remained Maryland’s premier destination for thoroughbred horseracing

The White House
50 KM/31 MILES FROM HOTEL

National Mall
54.7 KM/34.0 MILES FROM HOTEL
The National Mall is home to iconic monuments and memorials and over 1,000 acres of green space.

AMC Movie Theater Columbia 14
10300 Little Patuxent Parkway

Sky Zone
Indoor Trampoline Park
7175 Oakland Mills Rd; 443-201-7376

Escape Live Game
8860 Columbia 100 Parkway, Suite 105; 443-856-9241

ShadowLand Laser Adventures
9179 Red Branch Rd; 410-740-9100

Pinot’s Palette Wine and Paint
11105 Resort Road #105, Ellicott City, MD 21042; 443-420-8378

The Mall in Columbia
Over 200 Stores anchored by Macy’s, Nordstrom, Lord & Taylor, JC Penney, Sears

Earth Treks Rock Climbing Center 
7125 Columbia Gateway Dr #110, Columbia, MD 21046; 410-872-0060

Hobbit’s Glen Golf Course
11130 Willow Bottom Dr, Columbia, MD 21044
410 730 5980

Main Event Entertainment
(In Columbia Mall) 10300 Little Patuxent Pkwy, Columbia, MD 21044
410 995 9009

General Questions

What accommodations can be provided for Hearing Impaired/Special Needs?

ThinkB!G strives to accommodate students with special needs. Clients who require an interpreter join them, please contact ThinkB!G. ThinkB!G requires a 4 week advance notice of special needs students attending class.

What is ThinkB!G's Street Address & Office Phone Number?

ThinkB!G.LearnSmart
Corporate Center 20 –  IMPAQ Building
10420 Little Patuxent Parkway
Suite 110 (First Floor Lobby)
Columbia, MD 21044
Office: 301-362-2250
Fax: 866-292-9675

Google Maps / Weather Forecast /

What are ThinkB!G's Special Item Number SIN), Employer ID (EIN), Tax ID (TIN), CAGE Code, and SAM/DUNS Number?

Special Item Number (SIN):
132-50 – Training Courses for Information Technology Equipment and Software
132-51 – Information Technology Professional Services

EIN/TIN (Employer/Tax ID):  911983-434

CAGE No./Code:  32-MB9

SAM/DUNS No.: 142359442

What forms of Payment do you accept?

We can accept purchase orders, SF182s, EFTs, credit cards, PayPal, or checks to confirm your training class.

What food friendly catering options (Vegetarian, Vegan, Paleo, Keto, Kosher) options do you provide?

We provide catered Continental Breakfast & Lunch for you while you attend training here at ThinkB!G in Columbia, Maryland, and are happy to accommodate with Vegetarian, Vegan, Paleo, Keto, Kosher options. Please let us know about any concerns prior to attending training, however, we do provide these food friendly items on a regular basis. 

How to Become an Adobe Certified Associate (ACA)?

  • Attend Our Adobe Certified Associate Training & Certification Packs
  • Study with the Test Prep Tool We Provide in Your Cert Pack
  • Test at Our Facility in Columbia, Maryland or Any Other Certiport Testing Center Near You
  • Note: Other Test Centers may have a proctor fee

What is your Emergency Phone Number I can call?

Please call 240-460-0091 for emergencies only.

Do you have Government Pricing / GSA Schedule?

Yes! Our specialty is offering discounted training to the Government with our GSA IT Schedule.

GSA IT Schedule 70 Contact Number: GS-35F-466AA

GSA IT 70 Contract No. Expiration Date:  7/21/23

Eligible Clients for GSA Schedule Purchases: https://vsc.gsa.gov/marketing/addResearch.cfm#purchase

Government Prime Contractors need to provide a Letter of Authorization referencing the FAR 51 or FAR 51 Deviation from the agency contracting officer stating they are currently working under a specified government contract indicated in the letter. See Example Letter. Fax letters to (866) 292-9675 or email us at clientservices@thinkbiglearnsmart.com.

What is VOLT (Virtual Online Live Training)?

By blending our Instructor-Led Classroom Training Classes with the latest remote face-to-face technology from our Web Conference Tool, students anywhere in the world can join our Instructor-Led Live Classes Remotely!

Interact live with the Instructor and other students in the classroom for the same high-quality Certified Instructor training experience with added convenience!

• View the instructor’s screen
• Share your screen with fellow classmates and the Instructor if requested
• Ask questions Live and receive instant feedback

Note: Not all courses are available Virtual Online Live because of the nature of specific courses hands-on requirements.

Can you provide me with a W-9 Form?

Yes! You can download our W-9 Form here

What are ThinkB!G's NAICS Codes Classification?

611430 – Professional and Management Development Training
611710 – Educational Support Services
611420 – Computer Training
541430 – Graphic Design Services
541511 – Custom Computer Programming Services
611519 – Other Technical and Trade Schools
519130 – Internet Publishing and Broadcasting and Web Search Portals
561499 – All Other Business Support Services

How to Become an Adobe Certified Expert (ACE)?

  • Adobe Certified Experts are exactly that–Experts!
  • The ACE Certification exam requires expert level knowledge of the Adobe application and is recommended to have at least two years of active experience to be ready for this exam.
  • To find out which applications are available for ACE Certification exams and what their requirements are, please click here
  • We are proud to be an Authorized PSI Testing Center. When you are ready to take your ACE Exam, you can sign up for testing through PSI.

How to Become an Adobe Certified Instructor (ACI)?

  • This is for Adobe Certified Experts (ACEs) who provide Instruction on Adobe products.
  • Instructors must first pass the appropriate Adobe Certified Expert (ACE) exam(s).
  • Instructors must also meet the qualification of holding a valid teaching credential (CompTIA CTT+, Microsoft Certified Trainer, Novell Certified Instructor, Certified Lotus Instructor, Apple Certified Trainer, or a government-issued teaching credential)
  • Note: There is no fee to be approved in the ACI Program.