July 14, 2014 - July 16, 2014
8:30 am EDT - 4:30 pm EDT
The ITIL Foundation Service Management training course is a three-day educational program leading to the ITIL Foundation Certificate in IT Service Management. The program is aimed at enabling participants to understand the basic terms, concepts and relationships between the ITIL processes and functions. The ITIL Foundation Certificate is an entry level prerequisite for the Intermediate and Expert levels of ITIL certification within the IT Service Management certification scheme. More Details.
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