Apple macOS Support Essentials 10.12 – Sierra 101

Apple macOS Support Essentials 10.12 – Sierra 101

Maryland, Virginia, Washington D.C., & On-Site

Apple Authorized Training Provider Logo

Apple macOS Support Essentials 10.12 Course Description:

Apple’s macOS Support Essentials 10.12 gives you a tour of macOS Sierra features and describes the best ways to support macOS Sierra users. In this hands-on, three-day course, you will gain real-world experience and will go deep inside Apple macOS 10.12 Sierra, offering in-depth, step-by-step guidance on everything from installing and configuring Sierra to managing networks and system administration. Learn how to set up users, configure system preferences, manage security and permissions, use diagnostic and repair tools, troubleshoot peripheral devices, and more. This course will prepare you for Apple Certified Support Professional (ACSP) 10.12 certification or recertification. Note: macOS Sierra is the most recent operating system release, previously known as OS X.

Prerequisites for Attending Apple macOS Support Essentials 10.12:

Students must have a good working knowledge of computers, operating systems—Knowledge of OS X—using a mouse, keyboard, standard menus and commands. Students must be able to open, save, and close applications, files, as well as navigate to other folders.

Audience for macOS Support Essentials 10.12:

People who manage computer networks or computer labs that run macOS. People who support Mac users.

Apple Certified Support Professional (ACSP) 10.12 Certification:

Once you have completed this training course and studied using your book and study guide, you can sign up for your exam.

Locations for macOS Support Essentials 10.12 Training:

In-Person at ThinkB!G’s Office in Columbia, MD (right by the Columbia Mall)
Private Custom Training On Site at Your Location

Times for macOS Support Essentials 10.12 Training:

In Person: 8:30AM-4:00PM ET
Private Custom Training: Your Preference

*Please click the Dates To Register tab above to see all open enrollment dates & times available.*

macOS Support Essentials 10.12 Training Includes:

Hands-On Training Led by Certified Instructors
Print and/or Digital Courseware
Certificate of Completion
Continental Breakfast Everyday (In-Person Only)
Catered Gourmet Deli Lunch Everyday (In-Person Only)
Unlimited Snacks and Refreshments (In-Person Only)
Notebook & Pen (In-Person Only)
Free Parking (In-Person Only)

Testimonials: 

Outstanding!! Great food and they always grant my special request!” – Michael W. – NIH 

ThinkBig Learn Smart is an excellent learning facility. Their instructional approach teaching is top of the line. The staff is top notch and always available to help you success in and out of classroom!” Tom W. – NIH 

Friendly and open environment, with great employees and instructors. Take an available course or custom make your own.” Julia P. – NIH 

Software Versions:

ThinkB!G open enrollment classes are taught on the most current version of software whenever possible. To request a specific version, please contact us at clientservices@thinkbiglearnsmart.com or 301-362-2250.

Related Training and Certification Courses:

Final Cut Pro X 10.3 Professional Post-Production
iOS Deployment Essentials
Keynote
Logic Pro X 10.3 Professional Music Production
Motion 5
Numbers
Pages
Server Essentials 10.12 – macOS Sierra 201
Support and Server Essentials 10.12 – macOS Sierra 101 & 201

Apple macOS Support Essentials 10.12 – Sierra 101 Outline

Part 1: Installation and Configuration
Install macOS Sierra
Set Up and Configure macOS Reference
Use macOS Recovery
Update macOS Software

Part 2: User Accounts
Manage User Accounts
Manage User Home Folders
Manage Security and Privacy
Manage User Account Passwords

Part 3: File Systems
Manage File Systems and Storage
Manage FileVault
Manage Permissions and Sharing
Use Hidden Items, Shortcuts, and File Archives

Part 4: Data Management
Manage System Resources
Use Metadata and File Search Technologies
Manage Time Machine
Install Applications

Part 5: Applications and Processes
Manage Documents
Manage and Troubleshoot Applications
Manage Basic Network Settings

Part 6: Network Configuration
Manage Advanced Network Settings
Troubleshooting Network Issues
Manage Network Services

Part 7: Network Services
Manage Host Sharing and Personal Firewall
Troubleshoot Peripherals

Part 8: System Management
Manage Printers and Scanners
Troubleshoot Startup and System Issues
System Troubleshooting

Outstanding!! Great food and they always grant my special request!” – Michael W. – NIH 

Beyond expectations! [The Instructor] did a great job of teaching.  [I] loved the catering. Made me feel special. Food was fantastic. Great abundance of choices.” Dianna A. – NIH 

Love the options and the catered service. This was an excellent idea. I don’t like having to go out and find something to eat during training.” Dianna A. – NIH 

ThinkBig Learn Smart is an excellent learning facility. Their instructional approach teaching is top of the line. The staff is top notch and always available to help you success in and out of classroom!” Tom W. – NIH 

Friendly and open environment, with great employees and instructors. Take an available course or custom make your own.” Julia P. – NIH 

Great food! Great atmosphere!” – Michael W., NIH

View More Testimonials

 

Course Location Start Date End Date Time
Apple macOS Support Essentials 10.12 – Sierra 101

Columbia, MD - In Person & Online Live

Monday, Dec 18, 2017 Wednesday, Dec 20, 2017 8:30 am EST - 4:00 pm EST Register
Apple macOS Support Essentials 10.12 – Sierra 101

Columbia, MD - In Person & Online Live

Monday, Jan 22, 2018 Wednesday, Jan 24, 2018 8:30 am EST - 4:00 pm EST Register
Apple macOS Support Essentials 10.12 – Sierra 101

Columbia, MD - In Person & Online Live

Monday, Feb 26, 2018 Wednesday, Feb 28, 2018 8:30 am EST - 4:00 pm EST Register
Apple macOS Support Essentials 10.12 – Sierra 101

Columbia, MD - In Person & Online Live

Monday, Mar 26, 2018 Wednesday, Mar 28, 2018 8:30 am EST - 4:00 pm EST Register
Apple macOS Support Essentials 10.12 – Sierra 101

Columbia, MD - In Person & Online Live

Monday, Apr 23, 2018 Wednesday, Apr 25, 2018 8:30 am EST - 4:00 pm EST Register
Apple macOS Support Essentials 10.12 – Sierra 101

Columbia, MD - In Person & Online Live

Monday, May 21, 2018 Wednesday, May 23, 2018 8:30 am EST - 4:00 pm EST Register
Apple macOS Support Essentials 10.12 – Sierra 101

Columbia, MD - In Person & Online Live

Monday, Jun 18, 2018 Wednesday, Jun 20, 2018 8:30 am EST - 4:00 pm EST Register
Apple macOS Support Essentials 10.12 – Sierra 101

Columbia, MD - In Person & Online Live

Monday, Jul 23, 2018 Wednesday, Jul 25, 2018 8:30 am EST - 4:00 pm EST Register
Apple macOS Support Essentials 10.12 – Sierra 101

Columbia, MD - In Person & Online Live

Monday, Aug 20, 2018 Wednesday, Aug 22, 2018 8:30 am EST - 4:00 pm EST Register
Apple macOS Support Essentials 10.12 – Sierra 101

Columbia, MD - In Person & Online Live

Monday, Sep 24, 2018 Wednesday, Sep 26, 2018 8:30 am EST - 4:00 pm EST Register
Apple macOS Support Essentials 10.12 – Sierra 101

Columbia, MD - In Person & Online Live

Monday, Oct 22, 2018 Wednesday, Oct 24, 2018 8:30 am EST - 4:00 pm EST Register
Apple macOS Support Essentials 10.12 – Sierra 101

Columbia, MD - In Person & Online Live

Monday, Nov 26, 2018 Wednesday, Nov 28, 2018 8:30 am EST - 4:00 pm EST Register
Apple macOS Support Essentials 10.12 – Sierra 101

Columbia, MD - In Person & Online Live

Monday, Dec 17, 2018 Wednesday, Dec 19, 2018 8:30 am EST - 4:00 pm EST Register