Apple macOS Support Essentials 10.12 – Sierra 101

Maryland, Virginia, Washington D.C., & On-Site

Apple macOS Support Essentials 10.12 Course Description:

Apple’s macOS Support Essentials 10.12 gives you a tour of macOS Sierra features and describes the best ways to support macOS Sierra users. In this hands-on, three-day course, you will gain real-world experience and will go deep inside Apple macOS 10.12 Sierra, offering in-depth, step-by-step guidance on everything from installing and configuring Sierra to managing networks and system administration. Learn how to set up users, configure system preferences, manage security and permissions, use diagnostic and repair tools, troubleshoot peripheral devices, and more. This course will prepare you for Apple Certified Support Professional (ACSP) 10.12 certification or recertification. Note: macOS Sierra is the most recent operating system release, previously known as OS X.

Prerequisites for Attending Apple macOS Support Essentials 10.12:

Students must have a good working knowledge of computers, operating systems—Knowledge of OS X—using a mouse, keyboard, standard menus and commands. Students must be able to open, save, and close applications, files, as well as navigate to other folders.

Audience for macOS Support Essentials 10.12:

People who manage computer networks or computer labs that run macOS. People who support Mac users.

Apple Certified Support Professional (ACSP) 10.12 Certification:

Once you have completed this training course and studied using your book and study guide, you can sign up for your exam.

Locations for macOS Support Essentials 10.12 Training:

In-Person at ThinkB!G’s Office in Columbia, MD (right by the Columbia Mall)
Private Custom Training On Site at Your Location

Times for macOS Support Essentials 10.12 Training:

In Person: 8:30AM-4:00PM ET
Private Custom Training: Your Preference

*Please click the Dates To Register tab above to see all open enrollment dates & times available.*

macOS Support Essentials 10.12 Training Includes:

Hands-On Training Led by Certified Instructors
Print and/or Digital Courseware
Certificate of Completion
Continental Breakfast Everyday (In-Person Only)
Catered Gourmet Deli Lunch Everyday (In-Person Only)
Unlimited Snacks and Refreshments (In-Person Only)
Notebook & Pen (In-Person Only)
Free Parking (In-Person Only)

Testimonials: 

“Outstanding!! Great food and they always grant my special request!” – Michael W. – NIH 

“ThinkBig Learn Smart is an excellent learning facility. Their instructional approach teaching is top of the line. The staff is top notch and always available to help you success in and out of classroom!” Tom W. – NIH 

“Friendly and open environment, with great employees and instructors. Take an available course or custom make your own.” Julia P. – NIH 

Software Versions:

ThinkB!G open enrollment classes are taught on the most current version of software whenever possible. To request a specific version, please contact us at clientservices@thinkbiglearnsmart.com or 301-362-2250.

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