Mar 13, 2019

    Apple macOS Support Essentials 10.14 – Mojave 101 (Course #: APL-MAC101-140) Live Hands-On Instructor-Led Training Class

    Apple macOS Support Essentials 10.14 – Mojave 101 (Course #: APL-MAC101-140) Live Hands-On Instructor-Led Training Class

    Baltimore, Maryland, Virginia, Washington D.C. & On-Site at Your Location

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    Course Information & Why You Should Attend

    Apple Authorized Training Provider Logo

    Duration & Times: 3 Days – 8:30AM-4:00PM ET / 5:30AM-1:00PM PT (30 Minute Complimentary Lunch)

    Locations for Training:

    Course Description: In this hands-on, three-day Apple macOS Support Essentials 10.14 you will learn the best ways to support macOS Mojave users, and work on exercises that provide real-world experience. This course will teach you how to use macOS Mojave tools and resources to troubleshoot macOS Mojave, macOS Mojave features, and functionality including how to find more information. Note: macOS Mojave is the most recent operating system release, previously known as macOS High Sierra, macOS Sierra, or OS X. This course will prepare you for Apple Certified Support Professional (ACSP) 10.14 – Exam (9L0-852) certification or recertification.

    Certification Pack Available (Training with Exam Voucher Bundle):
    ThinkB!G offers all-inclusive Apple Training & Certification Packs that will give you everything you need to become an Apple Certified!  
    If you choose the Certification Pack option in the pricing dropdown upon checkout, this Includes:
    ✓  Apple Official Exam Preparation Guide
    ✓  Exam Voucher (In-Person, scheduled at your convenience within 1 year from date of purchase)
    ✓  Testing Proctor Fee (Only if you take your test at ThinkB!G’s office in Columbia, MD)

    Prerequisites: Students must have a good working knowledge of computers, operating systems—Knowledge of OS X—using a mouse, keyboard, standard menus and commands. Students must be able to open, save, and close applications, files, as well as navigate to other folders. It is highly recommended that you have taken the macOS Mojave Basics prior to attending this class. 

    Job Roles That Use macOS Support Essentials 10.14:
    People who manage computer networks or computer labs that run macOS
    People who support Mac users

    Projects That Use macOS Support Essentials 10.14:
    How to use macOS tools and resources to troubleshoot macOS Mojave
    Features and functionality of macOS Mojave, including how to find more information 

    Apple macOS Support Essentials – Mojave 101 Course Outline

    Part 1. Installation and Configuration
    Update, upgrade, and reinstall macOS Mojave
    Set up and configure macOS on an individual Mac
    Use the command-line interface
    Use macOS Recovery

    Part 2: User Accounts
    Manage user accounts
    Manage user home folders
    Manage macOS security and password changes

    Part 3: File Systems and Storage
    Manage file systems and storage
    Manage encryption
    Manage permissions and file sharing

    Part 4: Data Management
    Use hidden items, shortcuts, and file archives
    Use metadata and Spotlight
    Manage system resources and Time Machine

    Part 5: Apps and Processes
    Install, manage, and troubleshoot apps
    Manage documents

    Part 6: Network Configuration
    Manage basic and advanced network settings
    Troubleshoot network issues

    Part 7: Network Services
    Manage network services, host sharing, and a personal firewall

    Part 8: System Management
    Manage printers and scanners
    Troubleshoot peripherals, startup, and other system issues

    Disclaimer: All course objectives and outlines are used as a guideline and are subject to change to ensure the latest information is covered to support real world use of the technology.

    Software Versions: ThinkB!G open enrollment classes are taught on the most current version of software whenever possible. To request a specific version, please Contact Us or call us at 301-362-2250.

    What You Get
    • Hands-On Official Authorized Training & Certification
    • Training Delivered from Instructors that are Senior Consultants Certified by Adobe (ACI), Apple (ACT), & Microsoft (MCT)
    • Official Curriculum Print and/or Digital Courseware & Personal Use of Class Recording for Limited Time
    • Certificate of Completion
    • Computer (Apple Mac or Windows PC) with Software & Class Files (In Person Only)
    • Continental Breakfast Every Day (In Person Only)
    • Catered Gourmet Deli Lunch Every Day (In Person Only)
    • Unlimited Snacks and Refreshments (In Person Only)
    • Notebook & Pen (In Person Only)
    • Free Parking (In Person Only)
    Pricing

    Public Enrollment Training

    Cert Pack Commercial/Non-Profit/Education Price Per Person 3-Day Class: $2100
    Cert Pack GSA/Government Price Per Person 3-Day Class: $2010.08
    Commercial/Non-Profit/Education Price Per Person 3-Day Class: $1890
    GSA/Government Price Per Person 3-Day Class: $1809.07

    Dates to Register!

     

    Custom Private Training – Onsite at Your Location, or at ThinkB!G

    Submit details and a formal training quote will be sent to you!

    Click to Get a Quote Now!

    Dates to Register

    CourseLocationStart DateEnd DateTime
    macOS Support Essentials 10.14 – Mojave 101

    ThinkB!G (Columbia, MD) - In Person Only

    		 Wednesday, Sep 11, 2019 Friday, Sep 13, 2019 8:30 am EDT - 4:00 pm EDT Register
    macOS Support Essentials 10.14 – Mojave 101

    ThinkB!G (Columbia, MD) - In Person Only

    		 Wednesday, Sep 25, 2019 Friday, Sep 27, 2019 8:30 am EDT - 4:00 pm EDT Register
    macOS Support Essentials 10.14 – Mojave 101

    ThinkB!G (Columbia, MD) - In Person Only

    		 Wednesday, Oct 23, 2019 Friday, Oct 25, 2019 8:30 am EDT - 4:00 pm EDT Register
    macOS Support Essentials 10.14 – Mojave 101

    ThinkB!G (Columbia, MD) - In Person Only

    		 Wednesday, Dec 04, 2019 Friday, Dec 06, 2019 8:30 am EDT - 4:00 pm EDT Register

    Certification

    An Apple Certified Support Professional (ACSP) 10.14 Exam is Available for Mojave! 

    macOS Support Essentials 10.14 Exam Preparation Guide

    Exam Objectives Include:

    Installation and Configuration
    User Accounts
    File Systems and Storage
    Data Management
    Apps and Processes
    Network Configuration
    Network Services
    System Management

    Register for our Apple macOS Support Essentials 10.14 – Mojave 101 Training & Certification Pack:

    ThinkB!G offers all-inclusive Apple Training & Certification Packs that will give you everything you need to become an Apple Certified!  

    If you choose the Certification Pack option in the pricing dropdown upon checkout, this Includes:

    ✓  Apple Official Exam Preparation Guide

    ✓  Exam Voucher (In-Person, scheduled at your convenience within 1 year from date of purchase)

    ✓  Testing Proctor Fee (Only if you take your test at ThinkB!G’s office in Columbia, MD)

    Custom Private Training

    We offer this course as Custom Private Training or Project Based Training®!

    If you have a team of individuals, you can receive bulk discounts by doing your own Private training session & cover your specific learning objectives! We can have the Private Training at ThinkB!G in Columbia, Maryland, Virtually Online Live (Available for Most Courses), or Onsite at Your Location.

    What's Included?

    • Custom Outline to include Targeted Topics Based on Your Learning Needs
    • Hands-On Official Authorized Training & Certification
    • Training Delivered from Instructors that are Senior Consultants Certified by Adobe (ACI), Apple (ACT), & Microsoft (MCT)
    • Official Curriculum Print and/or Digital Courseware
    • Certificate of Completion
    • Computer (Apple Mac or Windows PC) with Software & Class Files (In Person Only at ThinkB!G)
    • Continental Breakfast Every Day (In Person Only at ThinkB!G)
    • Catered Gourmet Deli Lunch Every Day (In Person Only at ThinkB!G)
    • Unlimited Snacks and Refreshments (In Person Only at ThinkB!G)
    • Notebook & Pen (In Person Only)
    • Free Parking (In Person Only at ThinkB!G)

    Submit details and a formal training quote will be sent to you! 

    Click to Get a Quote Now!

    Policies

    Payment Policy for Public Enrollment Classes

    Payment and/or Purchase Order is required 16 Business Days (Monday-Friday) prior to first date of training class.

     

    Payment Policy for Private & Project Based Training® Classes

    Payment and/or Purchase Order is required 16 Business Days (Monday-Friday) prior to first date of training service.  Pricing provided is firm fixed price based on number of students.  Client is responsible for entire amount regardless of change in number of registrations.

     

    Cancellation/Rescheduling Policy for Public Enrollment Classes

    • Classes may be canceled if less than 4 students are registered. We will notify you of cancellations no later than 16 business days prior to class.
    • Canceling/Rescheduling more than 16 business days prior to class: You are eligible for a refund or free reschedule. Registration is transferable to another student for the same class & date.
    • Canceling/Rescheduling less than 16 business days prior to class: No refund. No Reschedule. Registration is transferable to another student for the same class & date.
    • No Shows without contact: No refund. No Reschedule.

    Cancellation/Rescheduling Policy for Custom/Private and On-Site Training Classes

    • No penalty if cancellation/reschedule is 16 Business Days (Monday-Friday) prior to the first date of class.
    • 50% penalty will be incurred if cancellation/reschedule is less than 16 Business Days (Monday-Friday) prior to the first date of class. This fee is to cover instructor expenses, travel, and course materials purchased.

    Cancellation/Rescheduling Policy for Individual Students in Custom/Private Training Classes

    • Individual students registered in a private class, who cancel or do not show, are not eligible for a partial refund or reschedule. Please contact your class organizer or manager if you need to cancel.